Refund policy

Refund Policy – 30-Day Money-Back Guarantee

At Nujoys.com, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a 30-day money-back guarantee from the date of purchase.

Please review our refund policy below:

Refund Eligibility:

• Products must be returned within 30 days of the purchase date.

• Items must be in original condition and packaging.

• The refund covers the purchase price less shipping and handling fees.

Customer Responsibility:

• Customers are responsible for all shipping and handling costs related to returning the product.

• All shipping returns must be using a trackable shipping service to ensure safe and verified delivery.

How to Request a Refund:

1. Contact our customer service team at info@nujoys.com.

2. Provide your order number, reason for return, and details of the product.

3. Once your return is approved, you will receive instructions on where to ship the item.

Refund Process:

• Once your return is received and inspected, we will notify you of the refund status.

• Approved refunds will be processed within 7-10 business days, and the credit will be applied to your original method of payment.

Non-Refundable Items:

• Items returned after the 30-day window.

• Damaged items caused by improper use.

For any questions or concerns about our refund policy, feel free to reach out to us.

Let me know if you want to adjust the tone (e.g., more formal or casual) or add specifics like the return address and contact details.