Shipping policy
Here’s a comprehensive shipping policy for an e-commerce shopping site. It includes sections on shipping methods, estimated delivery times, shipping costs, and more:
Shipping Policy
Last Updated: Jan 1, 2025
Thank you for shopping with Nujoys.com. We strive to ensure your order reaches you in a timely and efficient manner. Please review our shipping policy for details about shipping methods, costs, and delivery times.
1. Shipping Methods and Delivery Times
We offer the following shipping options for your convenience:
Shipping Method Estimated Delivery Time Availability
Standard Shipping 5–7 business days Domestic & International
Expedited Shipping 2–4 business days Domestic only
Next-Day Shipping 1 business day Domestic only
International Shipping 7–14 business days Selected Countries
• Delivery times are estimated and may vary based on factors like location, customs processing, and carrier delays.
• Orders placed before 3 PM EST will be processed the same day.
2. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the package. Exact costs will be displayed at checkout.
• Free Shipping: Orders over $15 qualify for free standard shipping within U.S.A.
• Flat-Rate Shipping: A flat rate of $10 is applied for all orders under $15.
3. Order Processing Time
• Orders are processed within [1–2] business days after purchase confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
4. International Shipping
• We ship to the following countries: CANADA.
• Customs duties, taxes, or import fees may apply and are the responsibility of the customer.
• Delays due to customs are beyond our control.
5. Tracking Your Order
• Once your order is shipped, you will receive a confirmation email with a tracking number.
• You can track your order via google with your tracking number.
6. Lost or Delayed Shipments
• If your shipment is delayed or lost, please contact our customer service team at info@nujoys.com. We will work with the carrier to resolve the issue promptly.
7. Changes and Cancellations
• Address changes or cancellations can only be made before the order is processed. Please contact us at info@nujoys.com as soon as possible.
8. Contact Us
For questions or concerns about our shipping policy, please reach out to us:
• Email: info@nujoys.com
• Phone: 1-888-246-7155